17jli Privacy Policy

1 About This Policy

This Privacy Policy explains how 17jli collects, uses, stores, and protects the personal information of players who use the platform. It applies to all interactions with 17jli — including registration, account use, deposits, gameplay, and use of the Android app, iOS app, and mobile browser.

By creating an account and using 17jli, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions, which govern the broader rules of using the platform.

2 Data We Collect

17jli collects personal data at different points during your use of the platform. The categories of data we collect, and the reason for collecting each, are set out below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification in the KYC process.

3 How We Use Your Data

17jli uses your personal data only for the following purposes:

• Account creation and management: Setting up and maintaining your 17jli account, including identity verification and KYC compliance.
• Transaction processing: Handling PHP deposits and withdrawals through GCash, Maya, Philippine online banking, and bank transfer.
• Platform security: Detecting and preventing fraud, unauthorised access, and money laundering through activity monitoring and device recognition.
• Customer support: Responding to account enquiries, resolving disputes, and providing technical assistance.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling, and applying any self-imposed limits or restrictions you have set.
• Communications: Sending transactional notifications (such as deposit confirmations and OTP codes) and, where you have opted in, promotional communications about offers available in your account.
• Legal and regulatory compliance: Meeting record-keeping and reporting obligations under applicable laws.

4 Data Sharing

17jli does not sell, rent, or trade your personal data to third parties. Your data may be shared only in the following limited circumstances:

• Payment processors: Financial data necessary to process PHP transactions is shared with the relevant payment service providers (such as banks and e-wallet operators) solely to complete those transactions.
• Identity verification providers: During KYC verification, identity documents may be processed by authorised identity verification service providers working on 17jli's behalf.
• Technology and infrastructure providers: Platform operations involve third-party cloud hosting, security, and analytics services, all of which operate under data processing agreements that restrict use of your data.
• Legal and regulatory authorities: Where required by law, regulation, or a valid legal order, 17jli may disclose personal data to relevant authorities.

All third parties who handle personal data on behalf of 17jli are required to maintain appropriate security standards and may only use your data for the specific purposes for which it was shared.

5 Cookies and Tracking Technologies

17jli uses cookies and similar tracking technologies on the website and apps to support platform functionality, security, and performance analysis. The types of cookies used include:

• Essential cookies: Required for core platform functions such as maintaining your login session and processing transactions. These cannot be disabled without affecting platform functionality.
• Security cookies: Used to detect and prevent fraudulent activity, such as identifying unusual login patterns or suspicious device behaviour.
• Performance and analytics cookies: Help us understand how players use the platform so we can improve navigation, loading speeds, and feature design. Data collected for this purpose is aggregated and does not identify individual players.
• Preference cookies: Remember settings you have applied to your account session, such as display preferences.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of the platform from working correctly.

6 Data Security

17jli applies a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the 17jli platform.
• One-time password (OTP) authentication required at login, adding a second layer of verification beyond your password.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Regular security reviews of platform infrastructure and third-party service providers.
• Monitoring systems that flag unusual account activity in real time.

Despite these measures, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 17jli account, to keep your registered mobile number up to date for OTP delivery, and to log out of shared or public devices after each session.

7 Data Retention

17jli retains personal data for as long as your account is active and for as long as required to meet legal, regulatory, and financial reporting obligations. In practice, this means:

• Account and identity data is retained for the duration of your active account plus the period required by applicable financial regulations after account closure.
• Transaction records are retained in accordance with financial record-keeping requirements.
• Support communication records are retained for a period sufficient to resolve any disputes or claims that may arise.
• Device and technical data used for security purposes is retained for a limited period consistent with its purpose.

When personal data is no longer required for the purposes for which it was collected, and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be linked to you.

8 Your Rights Over Your Data

As a 17jli player, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data that 17jli holds about you.
• Right to correction: If any personal data held by 17jli is inaccurate or incomplete, you may request that it be corrected. You can update basic account information directly within your account settings.
• Right to deletion: You may request deletion of your personal data, subject to 17jli's legal obligations to retain certain records. Deletion requests typically require account closure.
• Right to object to marketing communications: If you have opted in to promotional communications, you may withdraw consent at any time through your account notification settings.
• Right to data portability: In applicable circumstances, you may request that your data be provided in a structured, commonly used format.

To exercise any of these rights, contact the 17jli support team through the contact details available in your logged-in account. Requests will be handled within a reasonable timeframe, and 17jli may need to verify your identity before processing any data-related request.

9 Children and Minors

The 17jli platform is strictly for persons aged 21 and above. 17jli does not knowingly collect personal data from persons under the age of 21. If it comes to our attention that personal data has been collected from a minor, that data will be deleted and the associated account closed immediately.

If you believe that a minor has registered on the platform using false details, please contact support immediately so that the account can be reviewed.

10 Updates to This Privacy Policy

17jli may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable laws, or updates to the services provided. Material changes will be communicated to registered players through in-platform notifications or email.

The updated policy takes effect on the date of publication. Continued use of the 17jli platform after an update constitutes acceptance of the revised policy. The date at the top of this page reflects when the policy was last reviewed.

11 Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your personal information is being handled, please contact the 17jli support team. Contact details are available within your logged-in account.

For general questions about the platform, you may also consult the FAQ section, which covers common topics including account management, deposits in PHP, and security features.